At Laura Geller Beauty, your satisfaction is important to us. If you’re not completely happy with your purchase, please review our policy below.
Returns Period:
We accept returns for a full refund or exchange on any item within 30 days of the original purchase date.
Please note that original shipping charges are non-refundable.
How to Initiate a Return:
To process a return, you may use our automated returns portal on the website or contact our Customer Support team.
For damaged or defective items, please email support@laurageleofficial.us.com with your order number and a photo of the damaged product to expedite the process.
Important Conditions:
Products must be returned in their original packaging, in the condition you received them.
We cannot accept returns on gift cards.
All sale items, including products purchased with a discount code, are considered final sale and are not eligible for a refund or exchange.
We reserve the right to refuse returns or exchanges that are deemed abusive or fraudulent.
We are not responsible for packages that are lost or damaged during the return shipping process. We recommend using a trackable shipping service.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
Please allow up to 14 business days for the refund to be processed and for the credit to appear on your statement.
Exchanges:
If you need to exchange an item, please follow the return process and place a new order for the desired product.
Contact Us:
For any questions regarding your return, please contact our support team at support@laurageleofficial.us.com.
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